> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.useapprentice.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Managing Walk-ins and Appointments

Use the Walk-In List for your queue and Appointments for scheduled work.

1. Open **More → Today → Walk-Ins** in your artist workspace.
2. Review the queue and its **Mine**, **All**, search, and **Filters** controls. Check the client and assignment before taking action.
3. Open **Appointments** in the phone navigation to review scheduled work. The calendar exposes Day, Week, and Month views.

The Walk-In List includes **Call Next** and **Add client**. Review the queue and artist assignment before calling someone.

Use the appointment’s details to check scheduled work. An entry in the walk-in queue is separate from a confirmed appointment.

![Artist Walk-In List with queue filters.](https://storage.crisp.chat/users/helpdesk/website/-/b/6/b/f/b6bf11da1ce5e000/managing-walkins-and-appointme_1pt8gv.png)