> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Managing Your Upcoming Appointments

Find your appointments, check preparation, and open the actions available for each booking.

## Before you start

Sign in with the client account used for your booking. This guide describes the mobile web **My Appointments** page.

## Find an appointment

1. Choose **Appointments** in the bottom navigation.
2. Choose **Upcoming** or **Past**. Check the appointment's date and status; past appointments are not necessarily completed appointments.
3. Use the status menu to narrow the list. Turn on **Show Cancelled** when you need to find a cancelled booking.
   If a filter hides everything, choose **Clear filters**.

   ![My Appointments shows Upcoming and Past tabs, the Completed filter, and Clear filters for an empty result.](https://storage.crisp.chat/users/helpdesk/website/-/b/6/b/f/b6bf11da1ce5e000/managing-your-upcoming-appoint_1kk4wo8.png)

4. Find the correct card by date, time, artist, and location. Check the timezone shown beside the time.
5. Choose **Complete prep** or **View prep** when available. Check the preparation page for the requirements and completion status.
6. To save the appointment outside Apprentice, open **Add to calendar**. The menu offers **Google Calendar** and **Download .ics file**.
7. Use **Reschedule** or **Cancel** only on the intended appointment. Read the next screen before confirming a change.

## Check the result

After changing a filter, confirm the selected status and the appointments shown.
After completing preparation or changing a booking, reopen the appointment and check its updated status.
An action button or an open form alone does not mean a change has been saved.

## If an appointment is missing

Check both tabs, clear status filters, and check **Show Cancelled**.
Make sure you signed in with the account used for the booking.
A submitted request is not a confirmed appointment; check **Requests** if the artist has not scheduled it yet.

If the date, location, or preparation status looks wrong, contact your artist before making another booking.

## Related articles

- [Rescheduling or Canceling an Appointment](https://help.useapprentice.com/en/article/rescheduling-or-canceling-an-appointment-1su4zja/)
- [Completing Your Pre-Appointment Preparation](https://help.useapprentice.com/en/article/completing-your-pre-appointment-preparation-adcbcx/)
- [Understanding the Client Dashboard](https://help.useapprentice.com/en/article/understanding-the-client-dashboard-1kil8cb/)
- What to Expect on Your Appointment Day