> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.useapprentice.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Resetting Your Password

Use the password-reset page if you cannot remember your password.

1. On **Sign In**, choose **Forgot password?**.
2. Enter the email address linked to your account.
3. Choose **Send Reset Link** when you are ready to request the reset email.

Check your inbox and spam folder for the reset email. Keep reset links private and never share your password with support.

If you know your current password, use **Account settings → Security & Privacy**. Enter **Current Password**, **New Password**, and **Confirm New Password**, then choose **Update Password**.

![Password-reset form with the email address field.](https://storage.crisp.chat/users/helpdesk/website/-/b/6/b/f/b6bf11da1ce5e000/resetting-your-password-step-2_1eh7pn0.png)
