Setting Up Stripe Connect

Start by checking who manages payment collection for your workspace.


Check your payment setup


  1. Choose Your studio. On mobile web, open More → Setup → Settings.
  2. Under Get Paid, choose Payment Collection.
  3. Read the Payment Collection card. If it says payments are handled through your shop, contact your shop administrator to set up or manage collection.



    Payment Collection tells a shop member to contact their shop administrator.
  4. Review Payment Methods Accepted separately. These controls describe the methods displayed to clients; selecting a displayed method does not complete Stripe onboarding.
  5. Review Pricing Visibility to check which pricing details appear on your public booking page.


If you are directed to Stripe


Follow the requirements in the onboarding flow for your account. Stripe's form varies with your country, business type, and account capabilities.
Use your own accurate business and identity information; do not copy an example business category or tax identifier from a guide.


Keep onboarding links private. When you return to Apprentice, check the payment setup status and any remaining requirements.
Returning from Stripe alone does not prove that payment collection is enabled.
See Stripe's onboarding guidance for how its verification flow works.


If setup is unavailable


  • Shop-managed payments: Ask the shop administrator to check the shop's payment settings.
  • Remaining verification requirements: Follow the requirements shown for the connected account.
  • Payment method displayed, but collection unavailable: Check the collection status separately from the public payment-method labels.


For payout timing, processing fees, and tax documents, use the current information for your connected account. These details can vary; this guide does not promise a fixed schedule or threshold.



Updated on: 10/09/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!