Choosing Who Gets Your Campaign

Review the audience before writing or sending a campaign. Do not assume the initial selection matches your intended recipients.

Review the audience

Open More → Business → Marketing and choose Start from scratch.
On Audience, inspect the checked contacts and the selected count.
Use Search this list to locate a contact. The page also offers Add someone by name and Import contacts.
Review Who can get it, then continue to the message step only when the audience is correct.

Check the selected audience again before sending. The audience count shows your selection; it does not confirm that anyone received a message.

Audience selection in the campaign wizard.

Updated on: 10/09/2026

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