Using Chat Effectively with Clients

Choose the correct client conversation before composing a message.


  1. Open Messages in the artist phone navigation.
  2. Select the client from Conversations and check the recipient in the conversation header.
  3. Find Type your message, Attach image, and Send message before composing.


Use the inbox filters to find the conversation you need. Check the recipient again before sending a message or attaching an image.


If feedback repeats unexpectedly, avoid resubmitting it and contact support with the conversation and time.


Artist conversation header and message controls.

Updated on: 10/09/2026

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