Question 1

Getting Started with AI Studio

Accepted Answer

Getting Started with AI Studio

Your complete guide to using AI Studio to generate, enhance, and preview tattoo designs.

Overview

AI Studio is Apprentice's powerful AI-powered design tool that helps you create tattoo designs from text descriptions, transform photos into stencils, and preview designs on client bodies. It's your creative partner that helps you explore ideas faster and deliver professional results.

AI Studio offers three main workflows:

Generate: Create new tattoo designs from text prompts
Stencil: Convert photos or sketches into tattoo-ready line art
Preview: Visualize how a design will look on a client's body

All designs you create are automatically saved to your projects and can be shared with clients immediately.

Accessing AI Studio

From the Dashboard

Navigate to your artist dashboard
Click AI Studio in the main navigation
The studio opens in Generate mode by default

From a Project

Open any active project
Click the Designs tab
Click Generate with AI button
AI Studio opens with your project context pre-loaded (style, placement, size)

Pro Tip: Launching from a project automatically populates the form with your project details, saving you time!

The Three Modes

AI Studio has three distinct modes, each designed for different creative workflows:

Generate Mode

Purpose: Create new tattoo designs from text descriptions

Best For:

Brainstorming design id

Question 2

Managing Client Relationships

Accepted Answer

Managing Client Relationships

Learn how to organize your clients with tags, notes, VIP status, and relationship tracking.

Overview

Building strong client relationships is key to growing your tattoo business. Apprentice helps you keep track of client preferences, session history, project notes, and communication—all in one place.

Step-by-Step Guide

Step 1: View Your Client List

Navigate to Dashboard > Clients
You'll see a list of all your clients with:

Client name and avatar
Number of completed projects
Last appointment date
VIP status indicator (⭐)
Quick action buttons

Sorting Options:

Recent: Clients you've worked with recently
Upcoming: Clients with upcoming appointments
VIP: Your VIP clients
All: Complete client list

Step 2: Access Client Details

Click on any client to open their Client Detail Page. You'll see:

Profile Section:

Contact information (email, phone)
Client since date
Total appointments
Total revenue generated
VIP status toggle

Tabs:

Overview: Quick summary and recent activity
Projects: All tattoo projects (completed and in-progress)
Appointments: Complete appointment history
Communication: Chat message history
Notes: Private notes only you can see

Step 3: Add Private Notes

To add a note:

Open the client's detail page
Click the Notes tab
Click + Add Note
Write your note (e.g., "Prefe

Question 3

My Check-in Didn't Work - What Do I Do?

Accepted Answer

My Check-in Didn't Work - What Do I Do?

Solutions for common check-in problems and how to ensure your artist knows you've arrived.

Overview

If you're having trouble checking in for your tattoo appointment, don't worry—there are several ways to resolve the issue and ensure your artist knows you've arrived. This guide covers common check-in problems and provides immediate solutions so you don't miss your appointment.

Immediate Actions

If You're Already at the Shop

Do this first:

Alert the receptionist or shop staff - Let them know you're having trouble with check-in
Message your artist directly - Use Apprentice chat to say "I'm here, but check-in isn't working"
Wait in the designated area - Your artist will be notified manually

Shop staff can:

Check you in manually in the system
Notify your artist directly
Troubleshoot the kiosk if it's malfunctioning

Don't leave thinking your appointment is cancelled. Artists expect occasional check-in issues and have manual fallbacks.

If You're Trying to Check In Early (Mobile)

Do this first:

Try the check-in link again in a few minutes
Check if you've already checked in - You may have successfully checked in earlier
Message your artist - Ask if they received your check-in notification
Wait until closer to appointment - Some check-ins are blocked until day of appointment

Common Check-In Issues and Solutions

Issue 1: Check-In Link Not

Question 4

How Deposits Work on Apprentice

Accepted Answer

How Deposits Work on Apprentice

A comprehensive guide to understanding deposit requirements, collection, tracking, and refunds on Apprentice.

Overview

Deposits are a key part of tattoo booking workflows. They secure appointment slots, reduce no-shows, and demonstrate client commitment. On Apprentice, deposits are tracked at the project level and can be collected through multiple methods. This guide explains everything you need to know about deposits—whether you're an artist collecting them or a client paying them.

What is a Deposit?

A deposit is a partial payment made in advance to secure a tattoo appointment. It's applied toward the total project cost, not an additional fee.

Key Points:

Deposits are part of the total cost, not extra
Typically $50-$100 or 20-30% of estimated total
Non-refundable in most cases (artist-dependent)
Required to confirm your appointment
Tracked separately from final balance

Example:

Total tattoo cost: $500
Deposit required: $100 (20%)
Amount due at appointment: $400 ($500 - $100 deposit)

Why Deposits Matter

For Artists

Reduces No-Shows: Clients with financial commitment are less likely to skip appointments
Secures Income: Compensates for time blocked on your calendar
Professional Standards: Industry-standard practice shows professionalism
Time Protection: Covers design time invested before appointment

For Clients

Confirms Your Booking: You

Question 5

Starting and Completing Sessions

Accepted Answer

Starting and Completing Sessions

Learn the workflow for beginning tattoo sessions, tracking time, and properly completing appointments.

Overview

Session management in Apprentice tracks your active tattoo work, records time spent, and triggers important client notifications. Properly starting and completing sessions ensures accurate records, smooth client communication, and helpful analytics for your business.

Step-by-Step Guide

Step 1: Prepare to Start a Session

Before clicking "Start Session":

Verify the client has arrived and is checked in (card appears in Arrived lane)
Review the project details:

Look at design references
Read any special notes
Check if consent forms are signed

Prepare your station:

Set up equipment
Lay out needed supplies
Apply stencil (if applicable)

Brief the client:

Explain what you'll do in this session
Remind them about breaks
Answer any last questions

Step 2: Start the Session

To officially begin:

Open your Today Console (Dashboard > My Work > Today)
Find the client's card in the Arrived lane
Click the Start Session button
The card moves to the In Session lane
Timer starts automatically

What happens when you start:

✅ Session timestamp recorded
✅ Client receives "Session started" notification (if enabled)
✅ Your status changes to "In Session" (visible to shop staff)
✅ Front desk knows not

Question 6

Using Apprentice on Mobile Devices

Accepted Answer

Using Apprentice on Mobile Devices

Learn how to use Apprentice on your smartphone or tablet for booking, communication, and managing appointments on the go.

Overview

Apprentice is fully optimized for mobile devices, allowing you to book appointments, chat with your artist or clients, check in for appointments, and manage your projects from anywhere. Whether you're using a smartphone or tablet, Apprentice provides a responsive, mobile-friendly experience.

Accessing Apprentice on Mobile

Mobile Web Browser

Recommended Browsers:

iOS: Safari (best compatibility), Chrome, Firefox
Android: Chrome (best compatibility), Firefox, Samsung Internet, Edge

How to Access:

Open your mobile browser
Navigate to your Apprentice URL (e.g., https://app.apprentice.com)
Sign in with your email and password
Use the responsive mobile interface

Add to Home Screen (for app-like experience):

On iOS (iPhone/iPad):

Open Apprentice in Safari
Tap the Share button (square with arrow)
Scroll down and tap "Add to Home Screen"
Name the shortcut "Apprentice"
Tap "Add"

On Android:

Open Apprentice in Chrome
Tap the menu (three dots)
Tap "Add to Home Screen"
Name the shortcut "Apprentice"
Tap "Add"

Benefits of Home Screen Shortcut:

✅ One-tap access like a native app
✅ Full-screen experience (no browser UI)
✅ Faster loading from cached assets

Native Mobile App (Coming Soon)

Apprentice is developing

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