Branding & Public Presence

• Managing the Shop Flash Gallery

  The shop Flash Gallery has Designs and Reservations tabs. Check whether a design is artist-managed before changing it. Open More → Content → Flash Gallery in the shop workspace. Use the Designs search and filters to locate work. The gallery also exposes visibility controls on existing cards. Choose Add to open Create Flash Design. Enter its name, description, category, base price, session length, size choices, and image. Review Direct booking, Request only, or DiSome readers

• Creating Shop-Level Consent Templates

  Create a reusable form in your shop workspace. Use the written-form editor to add your shop's text, then save and reopen it before using it with clients. Before you start You need access to your shop's Waivers page. Check the workspace name at the top of the screen. Prepare the wording your shop wants to use and choose the service it applies to. Create and check a template In your shop workspace, open More, then find Waivers under Content. Select **Create new tempFew readers

• Customizing Your Shop's Public Page

  Check that you are in the correct shop workspace before editing its public page. From the shop's Front Desk checklist, use Customize shop to open Public Page. Choose Edit Profile to review shop name, URL slug, description, contact information, and address. The form exposes Save Changes and Cancel. Review Branding Settings for theme, highlight color, typography, logo, header photo, and custom CSS. Use View public shop page to inspect the public page. AfteFew readers

• Setting Shop Branding vs Artist Individual Branding

  Open the settings for the page you intend to change. For the shop page, switch to the correct shop workspace and open Customize shop → Public Page. Review the shop's Branding Settings, including theme, highlight color, typography, logo, header photo, and custom CSS. For your artist page, switch to your artist workspace and open More → Public Page → Appearance → Edit Branding. Save an artist edit with Save Branding, reload, and check it. Open each page's own public liFew readers

Clients, Projects & Handoffs

• Viewing Shop-Wide Client Relationships

  Open Clients from the shop workspace to inspect a client relationship across the shop. Switch to the correct shop and choose Clients in phone navigation. Review Active, Archived, search, and Filters. Confirm the client identity before opening View. Expand the client's sheet to inspect Profile, Activity, and Files controls. Open Manage client to inspect available actions. The owner menu includes New project, Export client data, and **ArchivSome readers

• Adding Walk-in Clients

  Use Quick Add Walk-In to add a client who arrives without an appointment. Then check them in from Front Desk. Before you start Choose the shop workspace where the visit will take place. You need access to that shop's Front Desk and an artist to assign. These steps describe the tattoo walk-in form on mobile web. Check the fields shown for the service you are providing. Have the client's first name and either their email address or phone number ready. Add the walk-in Open **FFew readers

• Importing Clients into Your Shop Roster

  Bring a client list from a CSV or VCF file into your shop's Clients page.Few readers

• Downloading Your Shop Data Archive

  Download a complete, readable copy of your shop's records to move your shop or keep a backup.Few readers

Getting Your Shop Live

• Initial Shop Setup Checklist

  Your shop's Front Desk can show a Getting Started checklist. Its remaining steps depend on the shop's current setup. Switch to the correct shop workspace and open Front Desk. Read Getting Started and its progress count. Open the relevant remaining step when you are ready to configure it. Check any remaining public-page and payment-connection steps. Use More → Settings for Services, Calendar Settings, Form Defaults, Visit Settings, and other shop controls. Complete the pSome readers

• Inviting Artists to Your Shop

  Invite someone from your shop's Artists page. Use the email address they want to use with Apprentice. Prepare an invitation Check that you are in the correct shop workspace. Open More → Artists under Operations. Select Invite Team Member. Enter their Email Address and choose a Role. The current choices are Artist, Admin, Front Desk, and Owner. Read the role description before choosing. ![Invite Team Member role picker with Artist, AdmSome readers

• Setting Default Preparation Requirements

  Review the forms your shop uses for booking and preparation from Waivers. Check the selected shop before changing defaults. Review your shop defaults In the shop workspace, open More → Waivers under Content. Check Prep send policy. The current choices are Manual, On confirm, and Hours before. With Manual, the page tells you to send prep when you are ready. Find Default forms. Review which templates are included, their Required setting, anFew readers

Payments, Billing & Plans

• Adding Subscription Add-ons

  Shop billing exposes an artist-seat add-on. Review its cost before confirming; the dialog warns that confirmation immediately updates billing. Switch to your shop workspace and open More → Settings. Choose Billing & Subscription and find Artist Seats. Choose Add Artist Seats and review the quantity, price per seat, and total additional cost. Cancel if you are only checking prices or capacity. Confirm only when you intend to purchase the seats. Use the price and totaSome readers

Reporting & Adoption

• Understanding Shop Performance Metrics

  Use the shop Revenue page to inspect income and artist-payout information. Keep the displayed period and payment category with each number. Open More → Business → Revenue in the shop workspace. Check the selected month before reading the totals. Read Collected carefully: its help text describes card payments collected in the selected month and says outside payments stay in History. Inspect By artist, History, or By client for the relevant view. Use History tSome readers

• Monitoring Wait Times and SLA

  Front Desk exposes arrival classifications, while Visit Settings exposes their time thresholds. These controls do not establish a guaranteed waiting-time estimate or SLA report. Open Front Desk → Filters to inspect On-time, Late, and Very Late arrival choices alongside the date and artist filters. Open More → Settings → Visit Settings to inspect Time Thresholds. Read the on-time window, late, very late, no-show, and grace-period values in your shop. Review ViSome readers

• Viewing Usage Analytics Across Team

  Billing includes shop resource usage and plan limits. These counters are separate from individual staff activity or client outcomes. Open More → Settings → Billing & Subscription in the shop workspace. Find Usage Analytics. Compare each resource count with its limit. The counters include AI generations, clients, and artists. Read Usage Alerts for capacity warnings before planning an upgrade or adding seats. Use the resource counters to plan capacity. Contact support ifFew readers

Scheduling, Capacity & Flow

• Managing Artist Roles and Permissions

  Review a team member's shop role and settings from the Artists page. Check the shop and person before making changes. Find the member's settings Open your shop workspace, then More → Artists under Operations. Search the roster and open the member's card. Scroll to Artist Settings. Check Shop Role. For an existing artist in the current owner view, the choices are Artist, Admin, and Front Desk. ![Artist Settings shows the current Shop Role and sSome readers

• Removing or Deactivating Team Members

  The current member details panel includes Remove from Shop. It warns that removal cannot be undone. Review the person's appointments and responsibilities before proceeding. Find the removal control Open your shop workspace, then More → Artists under Operations. Find the member and open their card. Check the person's name and shop. Scroll to Remove from Shop and read the warning before selecting Remove. ![Remove from Shop warns that the action cannot be uSome readers

• Introduction to the Front Desk

  The shop's reception board is labeled Front Desk in phone navigation. It organizes visits by status. Switch to the correct shop workspace and open Front Desk. Use Search visits or expand Filters to inspect the desired date, artist, status, and arrival scope. Review the board's Expected, Arrived, In Session, Completed, No-Show, and Cancelled columns. Open the intended visit to inspect it before performing any status action. A visit in **ExpectFew readers

• Managing Aftercare Instructions

  Use your shop's Aftercare page to find aftercare records and check their status. You need access to the shop workspace. Find an aftercare record Check the workspace name, then open More → Aftercare under Operations. Use Search aftercare records to narrow the list. Select Filters. Choose a status or artist, then select Apply filters. ![Aftercare filters with Viewed selected, an artist picker, and Apply filters.](https://storage.crisp.chat/users/helpdeFew readers

• Adding Managed Artists to Your Shop

  Use Add Managed Artist when your shop will manage an artist's profile. Use Invite Team Member when they need their own account access. Prepare a managed profile In your shop workspace, open More → Artists under Operations. Select Add Managed Artist. Enter the required First name and Email. You can also add a last name, phone number, bio, and photo. ![Add Managed ArtisFew readers

• Tracking Team Usage and Adoption

  Shop Billing shows resource capacity. A seat count alone does not show whether a team member is using Apprentice successfully. Open More → Settings → Billing & Subscription. Review the artists meter and Usage Alerts. Compare current artists with included seats before inviting more people. Ask your team which workflows they use and where they need help. An artist-seat warning means you are approaching or have reached your plan’s capacity. It does not measure how often your tFew readers

• Re-tagging Past Appointments by Service

  Shop Settings includes a historical Service re-tag tool. Its page says it changes analytics tags while leaving clients, appointments, and money in place. Open More → Settings → Service re-tag in the shop workspace. Inspect From service and To service carefully. Do not assume the initially selected destination is the one you need. Review the request, appointment, project, and visit row types, date controls, and optional artist limit. Enter a reason when preparing an aFew readers