Managing Your Upcoming Appointments

Find your appointments, check preparation, and open the actions available for each booking.


Before you start


Sign in with the client account used for your booking. This guide describes the mobile web My Appointments page.


Find an appointment


  1. Choose Appointments in the bottom navigation.
  2. Choose Upcoming or Past. Check the appointment's date and status; past appointments are not necessarily completed appointments.
  3. Use the status menu to narrow the list. Turn on Show Cancelled when you need to find a cancelled booking.

If a filter hides everything, choose Clear filters.


My Appointments shows Upcoming and Past tabs, the Completed filter, and Clear filters for an empty result.


  1. Find the correct card by date, time, artist, and location. Check the timezone shown beside the time.
  2. Choose Complete prep or View prep when available. Check the preparation page for the requirements and completion status.
  3. To save the appointment outside Apprentice, open Add to calendar. The menu offers Google Calendar and Download .ics file.
  4. Use Reschedule or Cancel only on the intended appointment. Read the next screen before confirming a change.


Check the result


After changing a filter, confirm the selected status and the appointments shown.
After completing preparation or changing a booking, reopen the appointment and check its updated status.
An action button or an open form alone does not mean a change has been saved.


If an appointment is missing


Check both tabs, clear status filters, and check Show Cancelled.
Make sure you signed in with the account used for the booking.
A submitted request is not a confirmed appointment; check Requests if the artist has not scheduled it yet.


If the date, location, or preparation status looks wrong, contact your artist before making another booking.



Updated on: 10/09/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!